The Ultimate Priority 2 Business Day On-Site Service
With Black Label, you can trust: emergencies are dealt with immediately. We will be available to your on-site personnel, troubleshooting minor issues to cut downtime to a minimum. Additionally, you can expect training for your on-site personnel, correcting these minor issues before they cause any impact to your business goals.
Our plan provides you with asset management and budgeting for all Black Label and existing products. We can assist in tracking what you have along with End-of-Service-Life budgeting to replace crucial pieces of your equipment. Then, following each site visit, Avant-Garde will offer you a detailed report, breaking down all that our technician accomplished and any recommended improvements or changes.
Top 7 Advantages
- Unlimited phone and video technical support
- Training for your on-site maintenance team
- Site analysis and reporting
- Asset management budgeting
- Priority 2 business day on-site servicing
- Product certification
- Parts replacement
When you choose Avant-Garde’s Black Label, you’re turning to a collection of carefully curated products — exclusive products selected by the most respected secured entry professionals in the business. Paired with premium white glove service and support, Avant-Garde’s on-site priority plan is the perfect match for clients with pressing challenges. Black Label support opens unlimited access to all of your phone calls and technical needs.